Shipping policy
Processing time. All orders are hand-packed by real humans and leave us within 1 to 3 business days (excluding weekends and holidays). Processing may take longer during high-volume periods or if additional verification is required.
Shipping timeframes. Once shipped, standard delivery takes 2–5 business days depending on location and carrier. Delays may occur during holidays, weather events or carrier disruptions. For expedited options, contact us at support@caskrow.com.
Rates. Orders of $300 and over ship free. Under $300, shipping is a flat $29.99. Alaska and Hawaii ship at a flat $90. Shipping fees are non-refundable once an order has shipped.
Carriers. We ship with UPS and GLS. Additional carriers may be used depending on location and shipping method.
Coverage. We ship to most U.S. states. If we are unable to ship to your location due to alcohol laws or carrier restrictions, you will be notified at checkout. It is your responsibility to confirm that alcohol shipments are legal in your state or county; Cask Row assumes no liability for packages rejected due to local regulations.
No PO Boxes. We do not ship to P.O. Boxes. All orders must go to a physical address where an adult (21+) can receive the package.
Adult-signature delivery. All deliveries require an adult (21+) signature and valid government-issued ID. Carriers will not leave packages unattended. After three failed delivery attempts the order is returned to us and treated as a returned order (see Returns).
Questions: support@caskrow.com
